The purpose of this study is to identify the status, satisfaction, and the needs of parents in using Family Nurturing Support Projects by Support Centers for Childcare as well as to seek an activation plan for the family child-rearing support of Support Centers for Childcare to provide an area-centered childcare support service. The study questions in accordance with the study objectives are as follows. Research question 1. What is the parent’s usage status of Family Nurturing Support Projects by Support Centers for Childcare? Research question 2. How is the parent’s satisfaction with using Family Nurturing Support Projects by Support Centers for Childcare? Research question 3. What are the parent’s needs for Family Nurturing Support Projects by Support Centers for Childcare? The study selected 443 parent’s who use 9 Support Centers for Childcare in Seoul to perform the study questions. A survey questionnaire was used as a tool to figure the parent’s usage status, satisfaction, and needs for the Family Nurturing Support Projects by Support Centers for Childcare, and was divided into 4 related sections to fit the study objective: parent’s general background, usage status, satisfaction, and needs for Family Nurturing Support Projects by Support Centers for Childcare. In creating the survey, researcher referred to the questionnaire used in the previous studies related with the awareness and usage status of Support Centers for Childcare (Soo-jeong Kim, 2013; Kyeong-hwa Shim, 2003; Kyeong-ha Yeo, 2014; Gi-jeong Yoo, 2006; Eun-jeong Lee, 2007; He-eun Lee, 2016). The survey was conducted for 3 weeks from September 26th, 2016 to October 14th, 2016. A total of 600 questionnaires were distributed to 9 Support Centers for Childcare in Seoul and 530 copies were returned. Among the returned surveys, 87 copies with incomplete or insincere responses were excluded and 443 surveys were used as study data.The data were processed using SPSS 18.0 program to identify the frequency and percentage or average and standard deviation depending on the survey question. T or F-test and Scheffé post-test were conducted to find out the difference depending on background variable. Next, 8 interviewees who were considered appropriate were selected among the survey subjects for qualitative study after categorizing the double-income status, center usage period, children’s age and gender, etc. in each area. The interview consisted of 8 questions including parent’s usage status, satisfaction, and needs for Family Nurturing Support Projects and was carried out through emails and phone calls from October 17th, 2016 to November3rd, 2016. For data analysis, the data was classified for each project through comparison within 3 categories, and the classified data were re-examined and re-classified for each specific project depending on their characteristics. To increase the analysis reliability, unclear or not understandable parts were re-delivered to the study subjects to be checked again. The results of this study are summarized as follows. First, the analysis on Family Nurturing Support Projects by Support Centers for Childcare usage status demonstrated that there were more parent’s who have used Support Centers for Childcare than parent’s who have not, and the frequency of directly visiting the centers was higher than online use such as website and SNS. According to the usage status based on parent’s background variables, double-income parent’s used the centers more frequently than parent’s without double-income; parent’s without double-income did not use Support Centers for Childcare mainly because they ‘do not exactly know which programs are held,’ and the most common reason that double-income parent’s did not use Support Centers for Childcare was ‘their operating hours are not suitable for them.’ Among parent’s who have used Family Nurturing Support Projects by Support Centers for Childcare, they have used the support projects for young children’s play from Family Nurturing Support Projects the most but the response of not having used information provisional projects, educational projects, and counseling projects was the highest. According to the detailed examination of usage status by each project, the support projects for young children’s play with the highest usage status were toy and book rental and young children play experience; also, the usage status of rearing-related information was the highest among information provisions and counseling on childcare facility use and rearing were the highest for counseling but there was no huge difference in the usage status of education. The reasons for parent’s not using certain projects among Family Nurturing Support Projects of Support Centers for Childcare were observed by project. They did not use information provision due to lack of promotion and lack of information through online, and because they acquired information through the main variables of child education and childcare facilities. They also found difficulties in using educational projects due to the difficulty in accompanying their children and educational schedule not appropriate for double-income households; and did not use counseling projects as the parent’s did not know counseling was given and the counseling was not convenient or smooth. Next, when the usage status of Family Nurturing Support Projects according to parent’s background variables were examined, the program with children had a significant difference in children’s age and double-income status. The result showed that parent’s with 2, 4, or 5-year-old children used the program with children more often than parent’s with 1 or 3-year-old children, and parent’s without double-income used the program with children more often than double-income parent’s. As for the rental status of toys and books, the younger the children were, the toys and books were rented with higher frequency, and there was a significant difference in the number of children and children’s age in the watching status of cultural performances for young children. parent’s with more than 4 children watched more cultural performances for young children the most often, and parent’s with 2 or 4-year-old children watched more cultural performances for young children than parent’s with children under the age 1, 3, or 5. According to the usage status by each information provision project depending on parent’s background variable, there was no significant difference of childcare facility search, use information, and rearing-related information with parent’s background variable and usage status. Moreover, parent’s with a higher number of children attended the events for young children and family more than parent’s with a smaller number of children, and parent’s in their 20s used the guide by a specialized community institution more frequently than parent’s in their 30s and 40s or above. There was a significant difference in the usage status of both parent’s self-help meetings and part-time childcare service; parent’s with a smaller number of children attended parent’s self-help meetings more often than parent’s with a higher number of children, while parent’s with a higher number of children used the part-time childcare service more often than parent’s with a smaller number of children. For the usage of childcare counseling in their town, there was a significant difference in parent’s age and number of children; parent’s in their 20s had a higher usage of childcare counseling, and parent’s with a high number of children used the childcare counseling in their town more frequently. According to the usage status of educational projects by parent’s background variables, there was no significant difference with the parent’s background variables in hobby education for parent’s and parental education on child-rearing, and there was a significant difference in the number of children as the usage status of safety and child abuse prevention education was higher for parent’s with more children than parent’s with fewer children. According to the usage status of counseling projects by parent’s background variables, there was no significant difference in the parent’s background variables for the use of childcare facility counseling and rearing counseling. Mental health counseling had a significant difference in parent’s age and gender, as parent’s in their 20s had a higher frequency of using mental health counseling than parent’s in their 30s and 40s or above, and mothers used mental health counseling more often than fathers in terms of parent’s gender. In the usage status of therapy counseling, there as a significant difference in parent’s age, number of children, and children’s age. parent’s in their 20s received therapy counseling more often than parent’s in their 30s and 40s or above; parent’s with a higher number of children used therapy counseling more often than parent’s with a fewer number of children; and parent’s with children above the age of 3 received therapy counseling. As for the usage status of development test on young children, there was a significant difference between parent’s age and children’s age; parent’s in their 20s used the development test on young children more often than parent’s in their 30s and 40s or above, and parent’s with children under 1 year old or 3 years used the development test on young children more often than parent’s with children at age 2, 4, or 5. Second, when the study examined parent’s satisfaction with Family Nurturing Support Projects by Support Centers for Childcare, the parent’s had the highest satisfaction with the support projects for young children’s play among Family Nurturing Support Projects by Support Centers for Childcare. As for user satisfaction by each project, program with children had the highest satisfaction followed by toy and book rental among the support projects for young children’s play, part-time childcare service for information provisions, hobby education on parent’s for education, and satisfaction with rearing counseling was the highest among counseling. When the reasons for satisfaction with using Family Nurturing Support Projects by Support Centers for Childcare were examined, parent’s had the highest satisfaction with the support projects for young children’s play because they could be used at a low cost, and information provision can be used conveniently at a low cost especially for emergency childcare. Next, some parent’s were satisfied with education as they can solve the difficulties of childcare through education, but there was no user satisfaction with counseling. According to the analysis of reasons of parent’s who have used but not been satisfied with Family Nurturing Support Projects by Support Centers for Childcare, the most common response was that they found the ‘contents of Family Nurturing Support Projects provided by Support Centers for Childcare’ inappropriate. The parent’s were unsatisfied with each project because the support projects for young children’s play did not have many appropriate toys for children’s age and play spaces were provided mainly for infants, which varied by their children’s age, and the parent’s often expressed the insufficiency of information provision via online. parent’s were not satisfied with the education because it would be difficult for them to accompany their children and the educational schedules were difficult for double-income households to participate, while there was not enough number of available counselors for the counseling project. Moreover, the user satisfaction with Family Nurturing Support Projects according to parent’s variables was examined. There was no significant difference depending on parent’s general background for information provision and education, but the satisfaction of parent’s with infant children was higher in support projects for young children’s play. According to the user satisfaction with counseling depending on parent’s variables, there was a significant difference in parent’s age and double-income status from the development test of young children; the younger the parent’s age was, the higher the user satisfaction was, and the satisfaction of double-income parent’s was higher than parent’s without double-income. Third, the effective use of Family Nurturing Support Projects was observed as the activation plan of Family Nurturing Support Projects by Support Centers for Childcare. Most responses said that it would be effective to receive the direct service of experience space and part-time childcare service through offline and use the projects of indirect service through online. parent’s said that more active promotions are needed to activate the Family Nurturing Support Projects by Support Centers for Childcare. Also, the examination on the parent’s needs by project showed there were high needs for toy and book rental in the support projects for young children’s play, part-time childcare service in information provisions, safety and child abuse prevention education in education, and the rearing counseling need was the highest among counseling. In terms of other needs, parent’s expressed their opinions on the active promotion of Family Nurturing Support Projects by Support Centers for Childcare. Finally, there were needs for SNS use and providing childcare information more actively in information provisions; needs for providing education to fathers and meeting parent’s needs, and the highest needs for project promotion and counseling activation in counseling. According to the comparison of parent’s needs for Family Nurturing Support Projects by Support Centers for Childcare and their background variable, there were high needs for experience programs that parent’s in their 40s or above can enjoy with their children, play experience space for young children, and cultural performance for young children in the support projects for young children’s play. In addition, households with an average monthly income of 5 million Korean won or above had high needs for toy and book rental as well as play experience space for young children. For information provision, parent’s in their 30s had a higher need for childrearing-related information and childcare counselor in their town than parent’s in other age. For educational project, parent’s in their 40s or above had a higher need for parental education on childrearing than parent’s in other age; for counseling project, parent’s in their 40s had a higher need for counseling on childrearing and mental health. Overall, the above study results indicate that it is necessary to devise a plan to provide high quality childcare support service that meets parent’s needs in order to activate the Family Nurturing Support Projects in Support Centers for Childcare. Moreover, a customized childcare support service for each area must be provided by understanding the needs of demanders within the area. Finally, it is necessary to provide a comprehensive childcare support service through cooperation with administrative agencies and related institutions in order to offer a program and service that consider the development of young children so that all young children and parent’s within an area can actively use the service. ，韩语论文，韩语论文网站 |
